EMPLOYEE TRAINING
THE MOST SIGNIFICANT COMPETITIVE ADVANTAGE
"Quality training is a key predictor of quality results."
PeopleCore Improves Effectiveness


Practical And Focused
WHAT CAN YOUR ORGANIZATION ACHIEVE WITH THE RIGHT TRAINING?
Our workshops focus on the concrete skills and ideas every successful organization must understand. Our performance improvement workshops range from one to five day events held in your organization or in an open-enrollment public format.
COMMUNICATION

Communicating Effectively
• Writing
• Presenting
• Conflict Management Skills
The ability to listen and “hear” what others are saying is essential to working through conflict. In this workshop you will learn ways to improve your listening and communication skills, and will better understand the behaviors, perspectives, emotions and needs of your employees, coworkers, and customers.
INFLUENCE

Leading Without Authority
• Manage Change
• Hone Negotiating Skills
Learn tools and techniques that will help you expand your circle of influence. Gain an understanding of your own influencing style and how to adapt it to suit different (and possibly challenging) situations that arise in your day to day operations.
TRUST

Success In Critical Situations
• Situation Awareness
• Critical Situation Management
Many organizations have developed training programs that focus on the technical, physical and procedural elements of a job. However, few have developed programs that address the human factors associated with doing the job. Do your employees understand the possible effects of high stress situations and how to deal with those effects? Will you be the solution, or contribute to the chain reaction than can quickly make a bad situation catastrophic? Success In Critical Situations is designed to provide teams with the knowledge, skills, and attitudes necessary to effectively work together when it is the most crucial.
CUSTOMER SERVICE

Building Rewarding Business Relationships
• Build Rewarding Internal and External Relationships
• Know What To Do When Things Go Wrong
Organizations are losing employees and once loyal customers to competitors through a lack of training and communication. As an employee, you are there to meet the needs of others, from management to customers and clients. In this workshop you will learn how to exceed the expectations of your customers, whether they come from inside or outside the company and achieve new levels of customer satisfaction. The key to finding success in any organization relies on the abilities of individuals to form meaningful relationships with others.
OPERATIONS

Operator Technical Training
• PSM
• New Hire Fundamentals
• Plant Operations
Because of inherent dangers and complexities within chemical and process facilities, it is critical that the employees responsible for operating and maintaining those facilities are exceptionally well trained. Companies must ensure that employees achieve a high level of performance, and have the knowledge, skill set, and mind set to safely and competently carry out their duties.